Rush

After joining the bank,life has been too busy for me.Perhaps the slowdown before getting the job ,really made me felt that the days where going too fast for my liking.As most of you know banking job is a hectic one .From morning to evening ,everyday we have to deal hundreds of customers.According to me its a thankless job,a job without any emotions,rather emotions are not allowed inside the cabin.Still wondering ,why am I still hanging this job,its quiet simple,it was my wish to work in a bank.I love my job that's why I am clinging on.

I joined  my new branch ,last April.One of the instances that come to my mind while talking about emotions is a trajic one.One day a customer came to branch with a cheque of another bank,to credit to his account.It was a heavy rush day ,and I couldn't remember his face completely.I asked him what could I do to him.He gave me the cheque and asked me what to do.I was already busy with work and I had no time to waste telling him what to do.After about 10 min ,when I looked around he was still waiting for me there,so I went near him and answered his question on how to encash that cheque .I also said him it will take about 3-4 days to encash that cheque .Hearing that his face changed ,he said that the cash was needed to pay his daughters exam fee.I said about the usual procedure and told him that we will try our best.Hearing that he went back and I back to my recklessness.

Weeks passed and I dont even remembered such an incident had occured.Then one day while I was coming to my branch I saw a obituary poster in a wall.I couldnt recollect the face.But the name sounded familiar.Yes I know this man,the one who came to me with that cheque.Suddenely a feeling of emptiness felt in my heart.Feelings were overpowering me,I confessed myself that I was  little rude to him that day.Did I do the right thing that day??Later I learned that he died of an accident.Yes,now I know the value of emotions,value of life,value of being alive,I had nothing more to do now except a few drops of tear for him.

Well did anything changed after that?No definetely not ,the old routine still continues ,cash,transfer,RTGS .... Will it ever change ,I dont Know.But definetely a banker needs a humane touch to him.After all its a service profession...